Posts tagged: VoIP

7 Tools for Managing a Virtual Office Efficiently

By James Adams

Across the globe, a number of companies are realizing the necessity and frugality of a virtual office. As a result, managers and business owners are looking for the best tools for efficiently managing a virtual office.

One main concern for most office managers is communication. Bosses need to effectively stay on top of the work their employees are doing and to be sure their employees are able to contact them for advice, ideas, etc. Collaboration between employees is imperative for business survival.

You can manage your virtual team effectively using these seven tools:

1. Conference calls: The easiest way to do a virtual meeting is through a conference call. Although a manager cannot see their employee, they can judge by the employee’s tone and responses how his work is progressing. If hearing a faceless voice is not appealing, managers can use software like Skype, OpenWengo, or other video-enabled VOIP programs. With these programs, a manger can actually see the face of his employee through a web cam. This method offers a personal touch to the traditional conference call.

2. Online meetings: The next alternative is the virtual meeting place. Programs such as Webex, Raindance, GoToMeeting and Adobe Breeze allow staff members to view, manipulate, and discuss actual work contributed by other employees. Most of these programs are available for a small subscription fee.

3. Productivity tools: The best way to get a virtual team working together cohesively is through the use of web based tools like Google Docs. These tools allow employees to create, upload, share, and edit each others files. Since they are online, files can be viewed and edited at multiple sites at the same time, including mobile devices. Add this practicality to a standard conference call or video conference call and businesses have a viable alternative to subscription-based virtual meeting places.

4. Online calendars: Using a online calendar allows employees to keep track of important items like deadlines on projects, but also on each other’s doctor appointments, hair appointments, and kids programs. These calendars help employees feel more comfortable about contacting each other and they help employees to take care of themselves and their families.

5. Smartphones: Many of these smartphones now have apps to run most web based programs like Google Docs and Google Calendar. This means that it’s now possible for employees and managers alike to work anywhere, including at the coffee shop or even dentist’s lobby.

6. Social networking sites: If used appropriately, virtual employees can bounce ideas off of each other, share photos or stories, and mingle without the wasted time of venturing down the hall to the water cooler. Managers can also use them to keep in contact with their employees and to find out what is truly valuable in their employees lives.

7. Instant messaging: Most messaging can now be done on cell phones as well as on the computer, and messages hang around on the system until answered.

Whether stretched across the street or across the globe, successful businesses need communication, collaboration, and dependability from their employees. If used appropriately, these tools will help managers and business owners efficiently manage their virtual offices and employees.

Author Information

James Adams writes about and reviews office equipment at Office Kitten, a supplier of hardware to UK-based businesses.

Ebay Plans To Rid Itself of Skype

Ebay, Inc. has been in the news a lot lately, most recently for its sale of StumbleUpon (SU) — the online recommendation site — back to its original owners for an undisclosed sum. Ebay acquired SU in 2007, a move that was widely panned by SU devotees. Now, Ebay is looking to unload another acquisition, this time its internet-calling unit, Skype. By 2010 Ebay plans to hold an IPO or Initial Public Offering, which will separate Skype from its parent.

The Many Brands of Ebay

SkypeEbay, Inc., which is best known for its online auction site bearing the same name, has ventured well beyond its base since being founded in 1995. Like Amazon, Google, Microsoft, Yahoo and other big internet names, Ebay has acquired quite a few companies over the years including Half.com, Paypal, a portion of Craiglist, StubHub, Shopping.com and others. Some of the acquisitions have been a very good fit, such as Paypal, while others have been nothing but trouble. Skype falls into the latter category.

According to The Wall Street Journal (WSJ), Ebay is selling Skype in response to investor demands to rid itself of the unprofitable business. Ebay purchased Skype for $2.6 billion in cash in stock in 2005, but took a $1.4 billion write off in 2007 to reflect the unit’s diminished value. When John Donahue took over Ebay in 2008, he announced that Skype seemed to be a poor fit with the rest of the company’s business, signaling that its sale was forthcoming.

Goldman Sachs to Oversee IPO

Ebay has hired the prestigious Goldman Sachs Group to handle the public offering which is expected to be held in early 2010. Skye’s founders – Niklas Zennstrom and Janus Friis – have attempted to buy Skype back from Ebay, but their price was well below what Ebay wanted for the unit. When the IPO is held next year, Ebay says that it will remain a shareholder in the new company.

The WSJ says that waiting until next year to hold an IPO for Skype may work to Ebay’s advantage, especially given the current state of the economy where the IPO market has largely been dormant since last summer. But, the newspaper also says that investors may be leery about investing in Skype given the bad experience many had when Clearwire Corp. had their own IPO in 2007. Back then, Clearwire fetched $25 a share, but was later merged with a Sprint unit.  Clearwire investors were clearly burned in the transaction as their stock values dropped to about $20 per share when all was said and done.

As for Skype, the unit continues to bring in hundreds of millions of dollars annually in revenue, charging just 2.1 cents per minute for users to call landlines while offering free calls to other Skype users in most instances. Perhaps the most tantalizing aspect of Skype is that the service now claims more than 400 million users worldwide.

Related Reading:  Skype, the Britney Spears of Telecommunication?