Professional Use of Social Media
By Claire Jarrett
Whether it is generic networking sites such as Facebook, Twitter, Orkut etc. or professional networking sites like LinkedIn, there is distinct advantage of becoming a member on these sites. Simply by registering yourself and specifying a few details, one can join a networking site and start using the available services.
A few sites (especially the professional networking sites) require one to complete a minimal profile so as to identify yourself and be easily found by similar social groups. By joining social media sites, one can be in touch with friends, colleagues and clients in no time. It becomes easier to know the preferences, tastes and schedule of an individual, company or group of people by adding the respective party into one’s network.
In the case of professional networks like LinkedIn, one can join various groups pertaining to the colleagues of a company, an industry, product line, position levels or even the classmates from graduate college. It is easy to track activities in the groups, know the latest developments in technology and the industry, become aware of ongoing and upcoming events and even get to know the job opportunities that are posted by members.
Social media is an easy way to talk to a selected circle of people, to search through friends, to join groups with similar likes and dislikes and to make new friends. Companies can directly talk to their end customers, convey information on new launches and certain events, and advise what changes are in the pipeline by just posting the info on the network. They can also better understand the needs of their key clients and this can help them design better products and increase profitability.
On a professional site like LinkedIn, professionals can list their experiences, skills, qualifications and other such details. There is also an option to post or receive recommendations to those within the network that helps to get a professional advantage and provide ready references to prospective employers.
On the negative side, social media sites are prone to fake profiles, fake identities and potentially compromised privacy. Though there are privacy options provided by almost all the sites what to share or what not to share, one must be careful with sensitive information and to ensure that a professional image is portrayed that is in line with the company brand. A company should ensure their employees post professionally on social networking sites if it is to be viewed by potential customers.
Author Information
Claire Jarrett runs Marketing By Web, who offer PPC Management and is also an associate for PML Media, a Social Media Management company
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