Professional Ethics in the Workplace and Beyond

It happens all to often and for what seems like an increased frequency: a senior executive at a large company skirts the law, his actions are uncovered and the company finds itself embroiled in a public relations nightmare. Professional ethics seem to be forever tested with most executives resisting doing the wrong thing, while some give in and usually do so with disastrous consequences. No matter what level the employee, ethical lapses can hurt everyone. Read on and we will look at how an ethics policy can help your company keep senior and junior employees in line.

Defining Ethics

Merriam-Webster describes ethics as “the discipline dealing with what is good and bad and with moral duty and obligation.” Clearly, those ethics are based on a definition of absolute truth, not some muddy grey area that can leave people wondering what is the difference between right and wrong.

Journal of Business Ethics

Journal of Business Ethics (Photo credit: Wikipedia)

Although you might not use the Bible to present such absolutes, you know that the Good Book does present the moral guidelines society demands and that you require. You need to spell out your company’s code of ethics in your employee manual and have each person from the CEO on down read it and sign a related release.

False Credit

There are many areas where employees can violate a company’s code of ethics, perhaps without full understanding that these are. One significant area has to do with taking undue credit for tasks or accomplishments that you did not perform.

Quite frankly, if you did not do the work or were not the sole person accomplishing a particular task, then do not take full credit for it. Acknowledge as much when doing a presentation, whether an oral presentation or company report — cite each person’s involvement including their personal responsibilities. To do otherwise suggests that you are looking to climb the ladder of success on the back of falsehood.

Unacceptable Behavior

Certain workplace behaviors are simply unacceptable. Besides taking false credit, this can extend out in a number of areas including bullying other employees, sexual harassment, stealing personal goods, providing misleading information. The list goes on.

Such behavior can extend to using the computer for personal use including, but not limited to: surfing the Internet in search of shopping bargains, reviewing pornographic websites or sending out personal emails on company time. Make sure that your employee manual outlines what is acceptable and unacceptable behavior, and the consequences of pursuing an unacceptable path.

Client Interaction

When dealing with clients, the area of professional ethics should be a clear one, but there is some murkiness there too. Outright bribes are wrong, but what if a client offers front row tickets to a sporting event without expectation of receiving anything in return?

Some lapses in ethical judgment are apparent including using tricks to get a client to agree to something he clearly has demonstrated no interest in signing. Lying is always wrong as well as using deceptive tactics that may include baiting and switching products. Spell out the guidelines in your employee manual to leave no ethical expectation unturned!

Ethical Considerations

Violating your company’s ethical policy should bring forth a quick and certain response. As PACE has noted, “Ethical business practices include assuring that the highest legal and moral standards are observed in your relationships with the people in your business community.” Mess this up and you will quickly see customer trust evaporate, perhaps even with your most ardent detractors taking to social media to denounce your business.

Evaluate your company’s ethical policy and work with senior management, your human resources department and other professionals to ensure that your requirements are a sound one. Good business decisions springs from ethical choices — make sure that everyone understands and adheres to your company’s policies.

References

Merriam-Webster: Ethics — http://www.merriam-webster.com/dictionary/ethics

Workforce Growth: Ethics in Work Environment! — http://workforcegrowth.com/blog/ethics-in-work-environment/

PACE: Ethical Behavior is Good Business — http://www.entre-ed.org/_teach/ethics.htm

Author Information

Harold Miller is an avid blogger and contributor to Ethosource.com, a leading used office furniture company specializing in Herman Miller workstations and office chair products.

9 Ways To Be More Productive

Are you bogged down with meetings? Is your work station in-box overflowing with papers? Do you feel overwhelmed with tasks each day? Chances are you could use an evaluation — as in a productivity evaluation. Most of us could use some encouragement and guidance on how to get through our days more efficiently. The following nine tips can help you increase your productivity, by removing key stressors and time wasters too.

multitasking

Multitasking or disorganized?
(Photo credit: ksscils598s08)

1. Concentrate on one thing. Multitasking may work with busy moms managing their children, but for the rest of us multitasking makes it appear that we have Attention Deficit Disorder. Chances are you are doing too many things at once. Instead, tackle a task, complete it and move on to the next thing on your list. Multitasking is more a theory than a good business practice.

2. Build in some boundaries. Most of us have too much on our plates. At least at the same time. Instead, evaluate what you do and eliminate those things that do not need to be done. Make sure that no more than 85 to 90 percent of your time is filled up, with that 10 to 15 percent time used to handle emergencies or simply to give you some much needed down time.

3. Save it to the cloud. As much as it lies within you, refuse to save most of your paperwork. Instead, when documents arrive, ask that they be sent to you via email. Use a service such as Google’s GMail to save your documents, retrieving these items when you need them. Another advantage here is that you can retrieve important documents from any computer.

4. Skip the meetings. If a business meeting is an option, skip it. If it can be avoided, don’t go to it. Most meetings are time wasters and will suck the productivity life out of you. If you are the boss, keep meetings to a minimum — too much hand-holding kills worker initiative.

5. Assign and delegate freely. You cannot possibly do it all, therefore assign tasks to your team to handle accordingly. Keep those tasks that you absolutely must accomplish yourself, while allowing your team to handle other responsibilities. Remember that you are the executive and you are best suited to overseeing, not doing. Trust your employees to help you get the job done.

6. Hire contractors first. Clearly, you can hire employees to handle some tasks. But, for many businesses making use of contractors first can help overall productivity. An experienced contractor needs very little hand-holding, an individual that may come to you with experience on how to manage the company’s books, handle travel arrangements, make appointments or close sales. Another advantage here is that a contractor can give you an automatic “look-see” enabling you to evaluate the individual for a possible permanent position.

7. Work remotely. Do you have to be at the office every day? For some employees, working remotely at least part of the time can help them become more efficient. No long commutes. Flexibility in the work schedule. Able to handle tasks that need to be completed nearer to the home. You may find that you can get a lot more done with the least amount of interruptions by working away from the office for one or two days each week.

8. Prioritize smartly. Yes, “to-do lists” are still very important. You do not need to be tethered to one, but such lists can help you prioritize what you need to get done each day. Write down every single one of your responsibilities and then grade each one in order of importance. Chances are some of the non-essentials you can stop doing or delegate to another employee. You can also use such a list in conjunction with a planner, enabling you to map out what is important and how best to accomplish these tasks.

9. Take care of yourself. What good is being productive if you are not taking care of yourself? Rarely are productive people unhealthy. Instead, they make time for exercising, they eat right and they have a good work-personal life balance. Chances are you need to take a vacation that you’ve been putting off, what can help you recharge your life and enable you to gain perspective on what you do and where you are going.

Productivity Analysis

There are additional ways you can be productive, including using software to train your staff, holding teleconferences instead of in-person meetings, outsourcing or delegating some responsibilities and using the right apps for your cell phone. Increasing productivity is a never ending quest with a myriad number of ways available to help you reach your goals.

Author Information

Sameer Bhatia is the founder of ProProfs.com, a provider of training management software www.proprofs.com/training/, designed to help businesses and educators manage training online. Through ProProfs training management software, trainers and educators can easily create training programs without downloading or learning expensive training software.